Help Center
You asked, we answered
Frequently Asked Questions
How can I contact customer support? Answer: You can reach our friendly customer support team by email at info@teshacoombs.com or via chat on the Website. We're here to assist you with any questions or concerns you may have.
What is your return policy? Answer: All items are final sale and cannot be returned or exchanged. Please review our return policy for more details
Do you offer international shipping? Answer: No, we currently do not offer international shipping. We are only shipping to customers in Canada currently.Please refer to our shipping policy for more information.
What payment methods do you accept? Answer: We accept major credit cards, including Visa, Mastercard, and American Express. We also offer secure payment options such as PayPal and Apple Pay.
Can I cancel or modify my order after it has been placed? Answer: Unfortunately, we are unable to cancel or modify orders once they have been placed. Please review your order carefully before completing the purchase.
How long does shipping take? Answer: Shipping times may vary depending on your location and the shipping method selected. Please refer to our shipping policy for estimated delivery times.
How soon will my order be shipped? Answer: Shipping times may vary depending on your location and the shipping method selected. We notify our customers via email as soon as the order is shipped.
Can I track my order? Answer: Our IT Team is working on making this service available. We will be sending shipping status updates to our customer via email.
Is Tax included in the price? Answer: Yes it is.
Are your sizes true to size? Answer: Allow a differential of 2 to 3 centimeters. Please contact us if you require assistance with the sizing.
Are there duty charges? Answer: There are no duty charges within Canada.
Are there delivery charges? Answer: There are no delivery charges.